Activation Fee: Billing
Good news! That activation fee you dread will no longer be coming to a bill near you! All you have to do to avoid that fee is activate a new line of service at a T-Mobile-owned retail store, over the...
View ArticlePayment options
OverviewT-Mobile provides the following payment options for you: EasyPayOnline at My.T-Mobile.comOnline through your bankPaying at a payment centerPaying through the mailPaying over the phoneFinal...
View ArticleAbout EasyPay
EasyPay detailsEasyPay is a service that allows you to automatically pay your monthly T-Mobile bill. Automatically deduct payments from your credit card or checking account every month.No stamps, no...
View ArticleHow to select TMUS Employee Discount designations
OverviewTMUS employees can use this document to understand how to select the primary user designations for the lines on their employee account. Employees must designate the primary user of each of the...
View ArticleAbout EasyPay
EasyPay detailsEasyPay is a service that allows you to automatically pay your monthly T-Mobile bill. Automatically deduct payments from your credit card or checking account every month.No stamps, no...
View ArticleMake an Equipment Installment Plan (EIP) payment
Learn how to make an EIP payment on this page. In addition to making your regular monthly payment, you can also pay extra toward your EIP balance for any amount, at any time. The extra payments will...
View ArticleStored payment methods
If your account is not enrolled in EasyPay, the one-time payment review page on My T-Mobile will present a check box option that allows you to store the payment information used to the account. Only My...
View ArticleLanguage preferences
T-Mobile offers billing information in both Spanish and English. The Spanish bill appears in the same format with the same information as the English bill. If you need help reading your bill,...
View ArticleSet up a payment arrangement
Learn how to set up a payment arrangement. You can schedule a payment arrangement over the phone with our automated system, or you can contact T-Mobile Customer Service. You can also create a...
View ArticleCheck your usage
Learn how to check your balance, data, minutes, and text messages for free. Find out more on this page. StepsCheck your balanceOn your phone, enter #BAL# (#225#) and send the call. Check your...
View ArticleView your previous bills on My T-Mobile
Learn how to view or print older bills on My T-Mobile on this page. For your convenience, there are a few ways for you to access copies of you previous bills:Your last 12 statements are available for...
View ArticleAbout the Equipment Installment Plan (EIP)
Equipment Installment Plan (EIP) detailsThe Equipment Installment Plan (EIP) is a payment option available for qualified new and existing customers on selected rate plans. To find out if you're...
View ArticleRoaming charges
Roaming charge detailsBecause calls and services are billed differently for domestic and international roaming, sorting it all out can be confusing. Whether you're making and receiving calls; text...
View ArticleUniversal Service Fund fee
Universal Service Fund fee detailsThe Universal Service Fund increases access to advanced telecommunications services throughout the nation and provides the availability of such services to all...
View ArticleBilling Quick Links
Billing SupportAbout fees & taxesAccount changesAdjustments & refundsBill Current & Bill ArrearsBilling cycles and due datesCheck your usageFirst T-Mobile billFinal T-Mobile billLanguage...
View ArticleFuture-dated payments
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View ArticleEquipment Installment Plan e-Signature FAQs
Find answers to commonly asked questions about e-Signatures. FAQs What is an e-Signature?Electronic Signature (e-Signature) is an electronic sound, symbol, or process associated with a contract or...
View ArticleAbout fees & taxes
Fees and taxes detailsLearn about fees and taxes you will find on your T-Mobile bill. Jump to a section below:911 surchargeAccount restoration FeeActivation FeeEarly Termination FeeLate FeeRegulatory...
View ArticleMake an Equipment Installment Plan (EIP) payment
Learn how to make an EIP payment and to see your EIP balance on this page. In addition to making your regular monthly payment, you can also pay extra toward your EIP balance for any amount, at any...
View ArticleBilling Quick Links
Billing SupportAbout adjustments & refundsAbout fees & taxesBill Current & Bill ArrearsBilling cycles and due datesChange of responsibilityCheck your usageDelayed chargesFiling...
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