View or print your T-Mobile bill
Learn how to view and print your T-Mobile bill. You can access your current bill, as well as bills from up to one year ago. If you'd like to obtain a copy of a bill from more than a year ago, contact...
View ArticleAdjustments & refunds
You've checked your bill, and things don't look right. What do you do? If T-Mobile makes a mistake on your bill, please let us know. We'll do everything we can to make it right. You should contact...
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Understand your bill
Learn how to understand your T-Mobile bill. If you've registered on My T-Mobile, you can view or print your T-Mobile bill online. If this is your first T-Mobile bill, the amount owed may be different...
View ArticleFees & taxes
Learn about fees and taxes you will find on your T-Mobile bill. Go to:Most-recent customer update: January 2, 2016–Changes to Regulatory Programs Fee911 SurchargeAccount Restoration FeeActivation...
View ArticleOut-of-plan phone numbers FAQs
Find answers to commonly asked questions about phone numbers that don't fall within your plan. Why am I charged $.01 per minute for calls to conferencing, chat, broadcast, radio, and other similar...
View ArticleBilling FAQs
Find answers to commonly asked questions about billing. Learn what to do when you have not received a bill, you notice missing charges, you want to change a bill due date, and more. Go to:What should I...
View ArticlePaperless billing
Paperless billing lets you see your billing information securely at My T-Mobile. To sign up for paperless billing, you need a My T-Mobile account and a valid email address. Also, you need to be the...
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Promotional EIP (Equipment Installment Plan) bill credits
Throughout the year, T-Mobile offers our customers device discounts using promotional Equipment Installment Plan (EIP) credits. Read on to learn how EIP credits work. Go to:How promotional bill credits...
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KickBack offer
Starting January 22, 2017, eligible customers enrolled in KickBack™ can receive up to $10 back per line when they use less than 2 GB of data on that line in a billing period. Go to:How the offer...
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