Payment arrangements: Billing

Scheduled Payments

Going out of town? Want to make sure your bill is paid on time? T-Mobile can help! For your convenience, you can schedule a payment for a future date on My T-Mobile, the SIVR, or with Customer Care.

To schedule a future payment on My T-Mobile, follow these steps:

1. Log in to My T-Mobile
2. Select Pay My Bill In the green My Bill box
3. Click on the calendar to select a date from now until your due date

4. Choose payment method and enter your information

5. Click Next

Payment Arrangements

T-Mobile understands that there are times when you need just a little longer to pay your bills; that's why we make it possible for you to set up a two-installment payment arrangement on My T-Mobile; just follow these simple steps:

1. Open your web browser and log on to My T-Mobile.
2. Click the Pay my bill button in the MY BILL box.
3. Select "Make an Arrangement."
   
4. Click 2 PAYMENTS and then choose days between payments (up to 14)
   

4. Choose payment method and enter your information

5. Click Next

If two installments are not enough, you may contact customer care to see if an additional arrangement can be worked out with our Financial Care department. From there, we can work together to create an arrangement that fits your individual needs.

Reasons you may not be eligible for payment arrangements:

• You've never made a payment to your account.
• Your payment was returned and has not been replaced.