Language Preferences: Billing

T-Mobile offers billing information in both Spanish and English.

• The Spanish bill appears in the same format with the same information as the English bill.
• If you need help reading your bill, seeReading your bill.
• Only one bill language can be assigned per account.
• If you live in the United States, English is the default language. If you live in Puerto Rico, your bill defaults to Spanish.
• Your selected bill language applies to:
  • Billing statements
    
  • Paperless billing statements
    
  • Courtesy statements
    
  • Collection notices
    
  • Your eBill on My T-Mobile (Account Use, Bill Summary, etc.)

                  Exception: All billing notices sent via text message are sent in English.

• If you change your bill language, it will take effect during your current billing cycle.
• Although every attempt is made to provide a Spanish version, marketing materials, such as bill inserts, do not always contain Spanish versions.

If you would like to change the language on your bill, please contact Customer Care.

If you would like to change the language on the website, please see Spanish T-Mobile.com